Bergstrom - eProducts Warranty Information

eProducts Warranty

Just purchased a NITE® Phoenix or SSI for your truck, eCoolPark or eClimaCoach? Register & activate your warranty.

Click here to submit your online eProduct registration to activate your warranty.

Policy & Terms

Click here to view the eProducts Warranty & Terms.

Have a warranty claim?


Please call our NITE Technical Department toll-free at 866-204-8570 to receive your pre-authorization number. Pre-authorization numbers are required to submit a warranty claim.

During the pre-authorization process Bergstrom personnel will determine if part(s) or unit(s) are required to be returned for analysis.

Claim Submittal:

Click here to submit a warranty claim.

A Bergstrom account number is required to submit a warranty claim and to receive monetary reimbursement. If you do not already have an account number, one can be requested on the Bergstrom Warranty portal (above link to submit a warranty claim).