Bergstrom Climate Control Systems

Quality Engineer, Fabrication

Rockford, IL
Department: Quality
Hours: Monday-Friday, 7:30am-4pm


The Quality Engineer provides direction and guidance to other disciplines to ensure excellence of Bergstrom's products. This is a role for a highly motivated individual that excels at working with others to resolve quality hurdles, having a direct impact on the development of process and business controls. The Quality Engineer represents the voice of the customer listening to the voice of the process to ensure customer requirements/expectation are achieved. At Bergstrom the Quality Engineers have an active role influencing the business performance and supervising their direct team.



Core Activities:

  • Responsible for interpreting and ensuring compliance to customer, regulatory and/or design requirements.
  • Communicate customer scorecards, reporting and resolving issues of concern.
  • Statistical process analysis including the initiation and management of SPC.
  • Participate in identification of new inspection, measurement or test equipment and training plans for quality staff.
  • Participate in the development, review and revision of Quality Management Systems (QMS) procedures, instructions and other documentation.
  • Coordinate/Participate in internal, customer and third-party audits.
  • Facilitate teams with root cause analysis and corrective actions.
  • Establish relationships with customers to ensure a high level of support and responsiveness.
  • Participate in new product development, including design specification review, risk assessment, determining inspection methods, measurement system and capability studies, developing control plans.
  • Preparation and submission of PPAP documentation.
  • Coordinate and participate in continuous improvement activities.
  • Provide mentorship to Quality Technicians and Inspectors.
Physical Demands:
  • Light to medium physical effort may be required.
  • Regularly required to sit or stand, reach, bend and move about the facility to follow established procedures.


  • Statistical techniques
    • General concepts (sampling, distributions, etc.)
    • Calculations (CpK, PpK, PPM, etc.)
    • Initiation, management of statistical process controls
  • Measurement and test equipment (M&TE)
  • AIAG core tools (APQP, MSA, PPAP, SPC, FMEA)
  • Engineering drawing interpretation (practical application, GD&T)
  • Statistical process control and validation (SPC & MSA)
  • Inspection concepts, techniques and processes (use of tools and equipment)
  • Quality audits
    • Audit types
    • Audit components
    • Tools and techniques
  • Preventative and corrective action
    • Corrective action types (8D, A3, etc.)
    • Root cause identification tools (fishbone diagram, 5 why, etc.)
  • Knowledge of basic computer skills for data entry and to operate testing equipment
  • Ability to read and comprehend work instructions utilized to assemble HVAC units
  • Ability to properly complete/audit assembly related documentation including First Piece Inspection form, deviations, quality alerts and red tag process
  • Ability to effectively communicate with all levels of the organization


  • Experience with quality management systems (ISO, TS) and customer quality systems.


  • Bachelors degree in Engineering, Industrial Technology or Quality Assurance or a related field or a minimum of 5 years experience or and equivalent combination of training and experience
  • In addition, must possess strong analytical skills and experience with:
    • PC and peripherals
    • JDE or other MRP systems
    • Gauges and inspections


If you would like to be considered and meet all the position requirements, please email your resume and cover letter to Andrew Hall in Human Resources.

Bergstrom Inc is an Equal Opportunity Employer.