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Department: Quality

JOB DESCRIPTION:

The Quality Engineer provides direction and guidance to other disciplines to ensure excellence of Bergstrom's products. This is a role for a highly motivated individual that excels at working with others to resolve quality hurdles, having a direct impact on the development of process and business controls. The Quality Engineer represents the voice of the customer listening to the voice of the process to ensure customer requirements/expectation are achieved. At Bergstrom the Quality Engineers have an active role influencing the business performance and supervising their direct team.

 

ESSENTIAL FUNCTIONS:

Core Activities:

• Responsible for interpreting and ensuring compliance to customer, regulatory and/or design requirements.

• Communicate customer scorecards, reporting and resolving issues of concern.

• Statistical process analysis including the initiation and management of SPC.

• Participate in identification of new inspection, measurement or test equipment and training plans for quality staff.

• Participate in the development, review and revision of Quality Management Systems (QMS) procedures, instructions and other documentation.

• Coordinate/Participate in internal, customer and third-party audits.

• Facilitate teams with root cause analysis and corrective actions.

• Establish relationships with customers to ensure a high level of support and responsiveness.

• Participate in new product development, including design specification review, risk assessment, determining inspection methods, measurement system and capability studies, developing control plans.

• Preparation and submission of PPAP documentation.

• Coordinate and participate in continuous improvement activities.

• Provide mentorship to Quality Technicians and Inspectors.

Physical Demands:

• Light to medium physical effort may be required.

• Regularly required to sit or stand, reach, bend and move about the facility to follow established procedures.

KNOWLEDGE, SKILLS AND ABILITIES:

• Statistical techniques
• General concepts (sampling, distributions, etc.)
• Calculations (CpK, PpK, PPM, etc.)
• Initiation, management of statistical process controls

• Measurement and test equipment (M&TE)

• AIAG core tools (APQP, MSA, PPAP, SPC, FMEA)

• Engineering drawing interpretation (practical application, GD&T)

• Statistical process control and validation (SPC & MSA)

• Inspection concepts, techniques and processes (use of tools and equipment)

• Quality audits
• Audit types
• Audit components
• Tools and techniques

• Preventative and corrective action
• Corrective action types (8D, A3, etc.)
• Root cause identification tools (fishbone diagram, 5 why, etc.)

• Knowledge of basic computer skills for data entry and to operate testing equipment

• Ability to read and comprehend work instructions utilized to assemble HVAC units

• Ability to properly complete/audit assembly related documentation including First Piece Inspection form, deviations, quality alerts and red tag process

• Ability to effectively communicate with all levels of the organization

• Bachelors degree in Engineering, Industrial Technology or Quality Assurance or a related field or a minimum of 5 years experience or and equivalent combination of training and experience

• In addition, must possess strong analytical skills and experience with:
• PC and peripherals
• JDE or other MRP systems
• Gauges and inspections

If you would like to be considered and meet all the position requirements, please email your resume and cover letter to Andrew Hall in Human Resources.